We are seeking a professional, well-spoken, and mature Hospital Liaison to serve as the primary point of contact between our organisation and partner hospitals. The ideal candidate will be confident, organised, and able to build strong working relationships within a hospital environment. This role requires excellent communication skills, the ability to manage administrative tasks, and a proactive approach to supporting hospital operations and service delivery.
Key Responsibilities
- Act as the main liaison between the organisation and hospital staff, ensuring effective communication and service coordination.
- Build and maintain strong professional relationships with hospital administrators, medical staff, and key stakeholders.
- Conduct regular telephone calls and follow-ups with hospital personnel and clients.
- Visit hospitals when required to support operations, resolve queries, and strengthen partnerships.
- Maintain accurate records, reports, and correspondence using Excel and internal systems.
- Assist with the onboarding, communication, and support of patients, clients, or hospital partners (depending on the organisation’s needs).
- Gather and relay feedback from hospitals to internal teams to enhance service quality.
- Ensure compliance with organisational procedures, policies, and service standards.
- Perform general administrative duties as required.