Purpose of position:
To grow the business through the successful selling of services and/or products that fit the client / customer needs in alignment with predefined work objectives (as per agreed standard operating procedures).
Deliver work activities according to set standards in order to satisfy customers.
Execute work activities effectively and efficiently in order to maximise financial performance.
Attend learning initiatives to improve work quality and enhance own skills.
Own and live up to the company values.
Execute own work according to set operating procedures service level agreements.
Execute work in line with governance and compliance processes.
Plan and organise own tasks to make sure that performance targets are met and standard operating procedures are adhered to. (daily to 3 months)
Provide continuous feedback on task delivery to support decision making.
Analyse and report on client service levels and trends, risks, and improvement opportunities.
Compile quotes and/or proposals for standard services.
Monitor activities by reviewing action plans and taking corrective action to meet sales targets.
Facilitate the sales process for applicable clients.
Maintain and report on the sales pipeline for applicable clients.
Prospect and qualify sales leads