Job Description

• Lead, direct and manage limited resources to accomplish project objectives on time, within budget and to Supplier and Customer expectations using standard project management tools, techniques and methods.
• Provide direct client interface and ensure service excellence delivery.
• Identifies and manages resources needed for the planning, development and delivery of specified infrastructure services and solutions.
• Influences senior level customers and project teams through change management initiatives, ensuring that professional standards are maintained.
• Takes full responsibility for budgeting, estimating, planning and objective setting.
• Plans and manages implementation of processes and procedures, tools and techniques for monitoring and managing the performance of automated systems and services, in respect of their contribution to business performance and benefits to the business, where the measure of success depends on achieving clearly stated business/financial goals and performance targets.
• Monitors performance and takes corrective action where necessary.
• Build relationships - Work collaboratively with others, inside and outside Supplier, and at multiple levels within the organization.
• Meet commitments and build trust.
• Develop positive working relationships.
• Conduct project plan review - Conduct a thorough review of all components in the Project Plan: scope, deliverables, time frame, and cost. After reviewing the Project Plan and requirements, verify that all parties are satisfied with the contents, and gain the final acceptance to proceed with executing the plan
• Create project/programme estimates - Use project/programme management practices, tools, and methodologies and procedures to determine project assumptions, constraints, process outputs, resource requirements, budget and schedule that support project estimates
• Define project scope 
• Identify key stakeholders and their requirements.
• Align to goals / objectives.
• Define the business requirements to establish and maintain a common understanding with the Customer of the requirements to be addressed by the project.
• Conduct interviews to understand needs and identify needs / requirements.
• Develop a formal scope document clearly defining the project scope's boundaries and content and the scope of services that will be provided
• Develop project definition - Identify stakeholders and their requirements and evaluate alternative approaches to determine project/programme goals and objectives, strategy and scope, product or service deliverables, timeline, high-level estimates and performance criteria, to ensure product/service delivery that will meet stakeholder requirements and expectations.
• Develop/maintain baseline project plans - Refine requirements with project/programme stakeholders and use decomposition and resource/budget/time estimating techniques to integrate project requirements, tasks, deliverables, acceptance criteria, procedures, and risk mitigation into a baseline plan.
• Manage contracts- Perform Make/Buy analysis for all project needs.
• Manage contractual instruments for the successful delivery of the products or services provided by the project.
• Manage issues -
• Proactively identify issues and risks that may impact a successful programme/project completion.
• Create and maintain a project issues list.
• Record and assure visibility of identified programme/project issues.
• Create action plans and assign responsibility for execution. Escalate issues when appropriate.
• Communicate issues, action plan status, and recommendations to stakeholders on a regular basis.
• Close issue logs, action plans and records upon issue resolution. Archive issue results in a central repository.
• Manage project plan integration
• Produce project plans used to manage and control project execution.
• Use project plan to ensure appropriate integration of all activities to meet objectives
• Manage project quality - Identify the quality standards that are relevant to the project and determines how to satisfy them within a Quality Management Plan.
• Execute Quality Management Plan
• Manage project scope - Apply knowledge of contractual project scope definition and identify both major and minor changes to scope (scope creep).
• Use structured change management approach to identify potential scope changes, both new scope and reductions in scope, with the customer. Analyze and discuss potential impacts to project plan. Negotiate scope changes with the customer as to impact of cost, schedule or quality.
• Manage project teams - Acquire, organize, and manage the people resources that comprise the project team. Ensure the right number of people with the right skills are engaged in performing project tasks, in accordance with the project schedule. Create backup/succession plans as appropriate. Monitor and evaluate performance, and provide constructive feedback, recognition, rewards, and opportunities to grow and develop. Work with the team to review and resolve performance issues.
• Manage project WBS and schedule - Define the specific activities that must be performed in order to produce the deliverables identified in the work breakdown structure in order that the project objectives will be met. Based upon activity relationships, develop project schedule and manage activities to schedule.
• Manage project/ programme financials-
• Use financial principles, practices, tools, and methods to cost-effectively allocate, distribute, and account for resources to ensure achievement of project/ programme objectives, on time and within budget.
• Apply appropriate financial planning and controls to the project to establish budget and meet financial objectives. Develop and implement cost change control system. Influence factors that favorably change cost baseline. Review performance reports and change requests that cause variance to baseline.
• Track planned costs vs. actual costs, determine cause and forecast effects of variance.
• Revise cost estimates and budgets.
• Ensure corrective action is taken to bring expected performance in line with project plan. Forecast completion of project based on performance.
• Manage risk -
• Proactively identify risk that may impact a successful programme/ project completion.
• Create and maintain a project risk log.
• Record and assure visibility of identified programme/ project risks.
• Create risk mitigation plans and assign responsibility. Escalate risks when appropriate.
• Communicate risks, mitigation plans, and recommendations to stakeholders on a regular basis.
• Monitor project environment - Monitor project progress in the context of Supplier, Customer, market and industry environments.
• Monitor/report project status - Use a disciplined monitoring approach, earned-value-measurement process, and a structured approach to problem solving to accurately monitor and communicate current project status and progress and provide early warning and correction of variations from the plan to ensure achievement of objectives
• Provide excellent customer service - Work to understand Customer needs and requirements and respond with foresight, thoroughness and dedication. Provide best-in-class services/products that meet requirements.
• Talks to: Project team at every level Responsible to: Project – and Supplier Client Delivery Manager

Requirements

• Graduate Level
• PMI/PMP Certified Professional

• Graduate Level
• PMI/PMP Certified Professional